Short bio: Computer Scientist, FOSS supporter (read more)
Tux Machines (TM)-specific
I got the Maxtor OneTouch4 500 GB external hard drive during the Thanksgiving deal. Maxtor uses it's own software to access/backup files from/to the external drive.
I used Windows OS to setup the hard drive the first time. Maxtor installed it's desktop software and I backed up my files using it's software. I then booted into Ubuntu 7.10 Gutsy Gibbon. Ubuntu 7.10 recognized the external hard drive, but when I tried to access the files, I got a message similar to 'cannot access the drive or you do not have permission to access the folder'.