Short bio: Computer Scientist, FOSS supporter (read more)
Tux Machines (TM)-specific
I've been recommending Asus computers to friends and clients for some time now. After my recent dealing with the Asus support/repair center I will continue to recommend them for the foreseeable future.
It is rare that I keep whatever computer I have for more than a year's worth of time. Because of this I had never, until last month, had to RMA an entire laptop. It just so happened that last month my Asus T101MT (that I have been very happy with) up and died on me. I was using the system when the screen just cut out. I pressed and held the power button, waited a moment and then fired the system back up.
Nothing, nada, not even a bios screen posted.
I had some extra sticks of DDR2 memory laying around so I tried swapping those out before I called in for an RMA. No luck there. So I looked up when I had purchased the netbook only to discover it was one whole month out of the warranty.