Short bio: Computer Scientist, FOSS supporter (read more)
Tux Machines (TM)-specific
"One of the beauties of the open-source model is that you get a lot of flexibility and componentization. The big downside is complexity," Ryan Gavin, Microsoft's director of platform strategy, said on the sidelines of the company's worldwide partner conference in Boston last month.
Gavin noted that the flexibility of open-source software in meeting specific business needs also means systems integrators and ISVs have to grapple with complexity costs. "It's challenging for partners to build competencies to support Linux, because you never quite know what you're going to be supporting," he added.
"Customers who run Linux could be operating in Red Hat, [Novell's] Suse, or even customized Debian environments," he explained. "You don't get that repeatable [development] process to build your business over time."
Lim Han Sheng, general manager of IBS Synergy, a Malaysian software vendor specializing in chain-store management applications, agreed: "We had to learn [how to build on the] different versions of Linux distributions to meet the demands of customers."