Here's how to handle common rudeness
Q: What's happened to common courtesy? I'm a marketing consultant, and I've noticed increasing numbers of people don't return phone calls, expect my time for free and don't even show up for scheduled meetings. How do I handle such common rudeness?
A: Courtesy is no longer common. The good news is, if you return phone calls and e-mails, respect others' time and keep commitments, you've got a competitive advantage over most folks.
The bad news is, most professionals won't return the favor.
So you have to set up your business practices to assume rudeness and be pleasantly surprised if you experience courtesy.
Here are some tips: Full Story.