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Mozilla Remains Confident Despite Dip In Revenue

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Moz/FF

As far as revenue is concerned, 2018 saw a 20% decline on the previous year, dropping from USD 562,279,000 to USD 450,860,000. Royalties, the fees which Mozilla receives received from companies like Google, Baidu and Yandex for including their search engines in Firefox and which represents 95% of Mozilla's revenue went down, in percentage terms, slightly more than the total revenue. Relying so much on Royalties puts Mozilla in a vulnerable position since it relies on keeping on good terms with the Goliaths of the industry, in particular Google with which it is in direct competition for browser traffic. Mozilla has plans for augmenting its revenue with paid-for services and has recently launched its first two branded products. Firefox Premium for Enterprises was launched, in the US only, in September 2019. Its Basic service is Free, so there is no suggestion of paying to use Firefox, but for a fee starting at $10 per supported installation, enterprise users can benefit from private bug submission, critical security bug fixes, or even "concierge bug entry with guaranteed response time". A Service Level Agreement Management tool is another benefit on offer.

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