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Tux Machines (TM)-specific
Novell is now on the lookout for more partners to work on-site at customer locations to help out with product maintenance and optimization. Opportunities with Novell are also especially strong for VARs with interest and abilities in Linux/Windows integration, security and identity management, and customization of thin client environments, various officials said at BrainShare.
"Novell is providing services in support of its software sales," said Colleen O'Keefe, senior VP of Novell Services. With a lengthy background in working with the channel, the company will now dig down into its VAR relationships in moves to support its products.
"We'll be working through our [internal] consulting arm, too. And we'll also grow our partner infrastructure, so that the customer is assured of a deeper pool of experience," she told LinuxPlanet.
O'Keefe listed current product support priorities that include ID and security management, along with Novell's new Open Enterprise Server (OES) product, Zenworks resource management, and workgroup collaboration.