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Tux Machines (TM)-specific
Dell is being accused of making false promises to customers to drive sales, according to a lawsuit filed Tuesday by New York Attorney General Andrew Cuomo.
The court filing accuses Dell and Dell Financial Services of fraud, false advertising and deceptive business practices, including offering misleading financing, and failing to honor rebates, warranties and service contracts.
Dell spokesman Bob Pearson told CNET News.com that the company will contest the suit. "We are confident that our practices will be found to be fair and appropriate. While even one dissatisfied customer is too many, the allegations in the AG's filing are based upon a small fraction of Dell's consumer transactions in New York. We are committed to providing a positive experience to all of our customers every day," he said in an e-mailed statement.