Short bio: Computer Scientist, FOSS supporter (read more)
Tux Machines (TM)-specific
Due to an outpouring of popular demand through its IdeaStorm website, Dell came to realize that a large number of people would like to purchase Ubuntu preinstalled on new computers.
However, one of the other top ideas on Dell’s IdeaStorm website was to preinstall OpenOffice (and Firefox, and some other FOSS apps) on the Windows boxes Dell sells. From a simple end user standpoint, this option would benefit a larger number of Dell customers: it’s easier for a user to learn new desktop applications than to switch OSes entirely, it would be easier to find on the website when purchasing a new computer, and it’s easier for a user to see that OpenOffice might have a cost of $0 in Dell’s online store, but if he or she chose Microsoft Office from that same dropdown menu, another $150 or more will be added to his or her system’s final price.