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Unlocking the enterprise for open source

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OSS

Bob Gatewood needed more control. The chief technology officer at Athena Healthcare was sick of multiple databases that contained the same customer record. He wanted to tightly integrate the company's customer data into its Web portal, its financial accounting system and its call center software.

He also needed to save money. Paying his existing customer relationship management--or CRM--vendor, Salesforce.com, was growing increasingly costly. The reason: He was adding 10 new employees a month to handle his company's workload, which in turn obliged him to pay for 10 additional CRM licenses under the terms of his contract with the vendor.

"We realized we needed to integrate CRM into our system," Gatewood recalls. "It was not a separate thing," he says of Salesforce.com's CRM applications, some of which are free and others licensed with a support contract, and of his company's other enterprise software applications. Gatewood was on the verge of directing Salesforce.com's in-house software developers to build a unique CRM product, which would integrate Athena Healthcare's customer relationship business tools with its other enterprise software applications, when he learned about an open-source CRM product offered by SugarCRM that might solve his problems.

After learning more, Gatewood did what a growing number of CTOs are doing today: He went open source...

Full Story.

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Security Leftovers

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    Open-source developers who use Github are in the cross-hairs of advanced malware that has steal passwords, download sensitive files, take screenshots, and self-destruct when necessary.
  • Security Orchestration and Incident Response
    Technology continues to advance, and this is all a changing target. Eventually, computers will become intelligent enough to replace people at real-time incident response. My guess, though, is that computers are not going to get there by collecting enough data to be certain. More likely, they'll develop the ability to exhibit understanding and operate in a world of uncertainty. That's a much harder goal. Yes, today, this is all science fiction. But it's not stupid science fiction, and it might become reality during the lifetimes of our children. Until then, we need people in the loop. Orchestration is a way to achieve that.

Leftover: Development (Linux)

  • Swan: Better Linux on Windows
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  • Lint for Shell Scripters
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  • Android: Enabling mainline graphics
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  • Collabora's Devs Make Android's HWC API Work in Mainline Linux Graphics Stack
    Collabora's Mark Filion informs Softpedia today about the latest work done by various Collabora developers in collaboration with Google's ChromeOS team to enable mainline graphics on Android. The latest blog post published by Collabora's Robert Foss reveals the fact that both team managed to develop a shim called drm_hwcomposer, which should enable Android's HWC (Hardware Composer) API to communicate with the graphics hardware, including Android 7.0's version 2 HWC API.

today's howtos

Reports From and About Cloud Native Computing Foundation (CNCF)