Short bio: Computer Scientist, FOSS supporter (read more)
Tux Machines (TM)-specific
… in my opinion.
When talking to non Linux users, the number one thing I seem to hear (at least where I live) is the difficulty for them to set up their wireless connections. While I appreciate that the initiated are able to work with their configurations, even create powerful war-driving systems. I concede that the average Windows (XP et al) user perceives the lack of a good graphical network management interface as a deterrent to using Ubuntu, (and other distributions?).
A case in point, one of my friends works downtown (Toronto) and lives in the suburbs. Using XP, he was able to freely roam and connect to various hot-spots. About a year and a half ago, he tried Ubuntu and found the experience frustrating. When at home, things were cool and he had no problem connecting to his wireless router and surf the web. However, when he went to work, I’d invariably get a phone call asking me to talk him through the same, identical wireless setup for the 9, 000, 000′th time!