KDE 4 problems highlight shift from community users to consumers

The reasons for the user revolt against KDE 4, which we reported on yesterday, are still being sorted out. They appear to be a complex mixture that includes the assumptions that KDE used in its planning, the rush by distributions to include a release that was not ready for general use, and sensationalism in free software blogs and journalism. One reason that has yet to be discussed is one of the potentially most significant -- the apparent shift in the FOSS user base. Judging from the quickness and thoroughness with which KDE 4 was rejected, the audience for free software seems to have shifted from a small group of knowledgeable users that treasures innovation to a larger one that values convention and familiarity and is actively suspicious of change.

In many circles, KDE 4 was greeted by an outpouring of emotions that you can deduce by the number of exclamation marks in the postings. Somebody, it seems, dislikes just about everything about KDE 4, from the icons to the menu to the use of Dolphin as the file manager. Some of these complaints, of course, are justified, but the complaints gallop off so quickly, in so many contrary directions, that the only way to reconcile them is to look for an underlying cause.

This cause, I suspect, is a dislike of anything radically new or different. Consider, for example, this anonymous comment on Groklaw: "Yes -- a boring, old, unchanging OS, that does its job as only a tool is basic to the desired simplicity of what any business wants! ... KISS -- keep it simple stupid."

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