Language Selection

English French German Italian Portuguese Spanish

Linux Netbooks Are Returned 4X More Than Win XP Versions, Says MSI

Filed under
Linux

Netbooks were supposed to be this great inroad for Linux development, but it turns out that the XP side of the netbook business is doing a lot better in the area of customer satisfaction: MSI today told Laptop that, according to internal studies, "The return rate is at least four times higher for Linux netbooks than Windows XP netbooks."

We have done a lot of studies on the return rates and haven’t really talked about it much until now. Our internal research has shown that the return of netbooks is higher than regular notebooks, but the main cause of that is Linux. People would love to pay $299 or $399 but they don’t know what they get until they open the box. They start playing around with Linux and start realizing that it’s not what they are used to. They don’t want to spend time to learn it so they bring it back to the store. The return rate is at least four times higher for Linux netbooks than Windows XP netbooks.

Seen Here, quoting this interview




It all comes down to familiarity and coolness

People want familiarity. XP is familiar. What they will do, is learn something new if it's really cool, which is the case with OS X. Linux doesn't fit in either class.

Linux will gain momentum with the general public rather slowly. Not all of these netbooks are being returned. Some are being converted to XP by the users, and some are just left as is. When enough of those that decide to use the installed version of Linux grow, Linux will win new friends and expand.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

More in Tux Machines

Python 3 Support Added To The GNOME Shell

The GNOME Shell 3.15.2 release fixes some visual glitching, improves the layout of the extension installation dialog, supports the CSS margin property, and offers other bug fixes and minor enhancements. Most notable to GNOME Shell 3.15.2 though is there's finally Python 3 support. Many GNOME components have long ported their Python 2 code to Python 3 while GNOME Shell's Python support has just received the Py3 treatment. Details on GNOME's overall Python 3 porting work can be found via this Wiki page. Read more

Clonezilla Live 2.3.1-15 Now Available with Check for 32-bit Libraries

Clonezilla Live is a Linux distribution based on DRBL, Partclone, and udpcast that lets users perform bare metal backup and recovery with ease. The developers have just upgraded the system and it's now at version 2.3.1-15. Read more

Workaround Found for Annoying Workspace Switcher Bug in Ubuntu 14.10

The virtual desktops on Ubuntu systems have been working very well in the last few editions, but it looks like there is a problem in Ubuntu 14.10, at least for the system I'm running. The desktop locks up with the workspace switcher activated. Read more

Inside Cisco's OpenStack Cloud Strategy

Cisco first got involved with the open-source OpenStack cloud platform in 2011 with the Bexar release and initially was focused mostly on networking. Over the last several years, Cisco's OpenStack involvement and product portfolio have grown beyond just networking. Read more