How Ubuntu Lost Its Credibility and the Road to Regaining It
If Ubuntu announced that a radically new theme would be included in Ubuntu 9.04, would you believe them? After promising exactly that in 8.04 and again in 8.10 without ever delivering, I would not. What if they promised to ship a perfectly stable and bug-free release for the next LTS? I might sort of believe it, but I would be skeptical, after what happened with Hardy Heron. What if they told you the next release would be so exciting you would have to upgrade the second it came out? Once again, I would be skeptical. The thing is, I still use Ubuntu on my computer with absolutly no intention of switching. So why am I so skeptical of Ubuntu’s ability to do anything? Four words: over promise, under deliver.
I admit that Ubuntu is in a really difficult situation. Being under the level of scrutiny that Ubuntu is under and not getting some negative press would be almost impossible.