2008 State Of The Penguin Report
The computer user and the operating system are melded into one, once he or she sits down at the machine. It is the user that makes an operating system successful or not. If you care to disagree, let's take a look at general public opinion concerning Vista. As unkind as it may seem to many of you, there are some stark realities we must face in going forward.
The "everyday" computer user doesn't "use" the computer at all in most cases. Fact is, if the computer is a moving automobile, the "everyday" user is simply a passenger in the front seat, twisting on radio knobs and fooling around with various switches on the dash board....and only the few switches and knobs he knows to fiddle with.
These people aren't really even computer users...they are application users who tolerate the computer housing it for them.
Are we to shoulder the responsibility for computer users who refuse to learn anything beyond a handful of mouse clicks to get their jobs done?
Absolutely not. However...