Language Selection

English French German Italian Portuguese Spanish

Linux PCs: Customer service or lip service?

Filed under
Linux

Thinking about buying a new Linux-based home PC? Happy hunting.

While for years mainstream computer makers such as IBM, HP and Dell have been professing their love for alternatives to Microsoft Windows, the overwhelming majority of open-source-powered machines are business servers and high-priced workstations.

Finding an entry-level home PC that doesn't have a Windows XP sticker on it requires consumers to search through a maze of Web sites. If they try calling a major PC maker, the agent is likely to have a hard time steering them toward a Linux-based or bare-bones system.

"There is no champion for Linux clients among the major vendors," PC industry analyst Roger Kay said.

Full Story.

Tiger Direct

I got my PC with Linspire preloaded on it through Tiger Direct - a computer magazine - through their website. It was made by Systemax - an American company that manufactures in the US and has tech support in the US. Dell or HP is fine for computers with Windows on them but if you want a quality computer to compliment your quality software, I recommend getting one with Linux pre-installed and trying the links from Linspire. You can put another version of Linux on it - I am using Suse on mine now. If you can afford a workstation, try ordering from Penguin Computing or Sun Microsystems. They sell workstations only and no crap unlike HP and Dell. When you buy a computer with Windows on it, you don't know if it is compatible with Linux and the bean counters count you as a Windows user. Why not get a better computer and not support the Beast?

Linux deserves better

It may be good for businesses that don't know better, but Dell and HP and the like make some very poor quality computers. I think Linux deserves better. I much rather work with small businesses than with large corporations - I have gotten much better tech support from small tech companies as well as much quicker delivery times and much higher quality products.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

More in Tux Machines

Photoshop competitor Krita is a true creative tool -- and it's free and open source

Open source has some of the greatest tools, which continues to prove that you don't have to lock-down the code behind guarded walls to make a better product. Some popular open source products that don't have any match in the closed source world include Firefox, Chromium, VLC, Blender, Android, one gem that is, surprisingly, less known but extremely powerful when it comes to creating a work of art. Read more

First peek at the next Ubuntu 15.04 nester line-up

Ubuntu 15.04 is here – almost. The first beta of Vivid Vervet has been delivered, and with it have come images of the penguin flock that nestles on this OS. I looked at Xubuntu, Kubuntu, Ubuntu GNOME and Ubuntu MATE but there’s also Lubuntu and the China-centric Ubuntu Kylin, which I didn’t test. These are beta releases and should be considered for testing purposes only, but the advantage of these early versions is that features have been frozen and you can get an early glimpse of what's coming for each of the popular flavours in the 15.04 foundation. From this point on, the only changes will be bug fixes. Read more

Review: Simplicity Linux 15.4 alpha

Overall I give it 2 Thumbs Up on speed and layout of OS. If you have a computer with low resources, then this is an OS for you to try. Read more

Eurostat continues to share and use open source

Eurostat, the statistical office of the European Communities, continues to release as open source its ICT solutions. To date, Eurostat has shared 102 solutions on the European Commission’s Joinup platform. The statistical office has been using and sharing open source for more than a decade. Already in 2004 Eurostat’s ICT policy stipulated to consider open source software for all new projects. Read more