Language Selection

English French German Italian Portuguese Spanish

Linux PCs: Customer service or lip service?

Filed under
Linux

Thinking about buying a new Linux-based home PC? Happy hunting.

While for years mainstream computer makers such as IBM, HP and Dell have been professing their love for alternatives to Microsoft Windows, the overwhelming majority of open-source-powered machines are business servers and high-priced workstations.

Finding an entry-level home PC that doesn't have a Windows XP sticker on it requires consumers to search through a maze of Web sites. If they try calling a major PC maker, the agent is likely to have a hard time steering them toward a Linux-based or bare-bones system.

"There is no champion for Linux clients among the major vendors," PC industry analyst Roger Kay said.

Full Story.

Tiger Direct

I got my PC with Linspire preloaded on it through Tiger Direct - a computer magazine - through their website. It was made by Systemax - an American company that manufactures in the US and has tech support in the US. Dell or HP is fine for computers with Windows on them but if you want a quality computer to compliment your quality software, I recommend getting one with Linux pre-installed and trying the links from Linspire. You can put another version of Linux on it - I am using Suse on mine now. If you can afford a workstation, try ordering from Penguin Computing or Sun Microsystems. They sell workstations only and no crap unlike HP and Dell. When you buy a computer with Windows on it, you don't know if it is compatible with Linux and the bean counters count you as a Windows user. Why not get a better computer and not support the Beast?

Linux deserves better

It may be good for businesses that don't know better, but Dell and HP and the like make some very poor quality computers. I think Linux deserves better. I much rather work with small businesses than with large corporations - I have gotten much better tech support from small tech companies as well as much quicker delivery times and much higher quality products.

Comment viewing options

Select your preferred way to display the comments and click "Save settings" to activate your changes.

More in Tux Machines

Getting OpenStack Ready for the Enterprise

OpenStack is gaining popularity as the cloud platform of choice for IT organizations. This was reflected in a 2013 IDG survey that found as much as 64 percent of IT managers including OpenStack in their technology roadmap. In the current fast-paced IT market, the massive scalability and flexible, modular architecture of OpenStack can help give organizations the agility they need. Read more

Open source projects that warrant data center managers' attention

When you're making the case to a data center manager about tech that is worthy of her consideration, make sure these three open source options are on your list. Read more

Open source and Made in Italy: Arduino are circuit boards with a sense of style

One of the more surprising applications has been the natural marriage between the Arduino board and Lego. Once seen only as a child's building block toy, Lego is finding startling utility as an instant mechanical prototype maker for Arduino ideas. Read more

11 Useful Utilities To Supercharge Your Ubuntu Experience

Whether you’re a relative novice or a seasoned pro, we all want to get the most from our operating system. Ubuntu, like most modern OSes, has more to offer than what is presented at first blush. From tweaking and refining the look, behaviour and performance of the Unity desktop to performing system maintenance, there are a huge array of useful utilities and apps that can help tune Ubuntu to meet your needs in no time. Read more