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The Concept of "Interfaces"

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Software

Novell recently released some video of "usability" testing featuring 11 people who were familiar with Windows trying to accomplish various tasks under the Linux Desktop.

Now, to me, that doesn't sound really effective. The reason is that you'll have only two groups of test subjects:

A. The Ignorant
B. The Tainted

The Ignorant are the ones that have not used any other systems. Which, in this case, pretty much means that they haven't used any system.

The Tainted are the ones that have used at least one other system.

Full Story.

different needs for different people

The problem is that beginners need some of the high end functions to do their work. It is like how Microsoft had the Office menus in 2000 hide many of the commands to make it easier, so I tell my dad how to get past the dumbed down part to get to the function he needs. The reality is that Office and other Microsoft programs are used very differently by different people. Most people only use a couple features but the features each person uses vary widely. That is why Open Office.org is so popular. I for instance use the PDF bookmarking function of OpenOffice.org 2.0 and because of that don't use Kword as often. So you might say maybe Kword should add that feature. The problem is that if they added each persons one requested feature it would be as complex as OpenOfice.org.

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