Say, this is almost as easy as Linux!
This pilot fish works as a Linux sysadmin at a small software-as-a-service company. "I come in early in the mornings, while the tech that does most of our Windows and desktop work comes in later and stays later," fish says.
"One night, she does a scheduled migration of one of our accounting personnel to a new desktop and sends the user an e-mail that the switch was complete and everything looks good."
But next morning it's fish who gets a panicked call from the user, who tells fish that nothing is working and can he please come right over to take a look?
Fish knows he's not up on the latest Windows issues, so he heads to the user's desk with a bit of trepidation.