Short bio: Computer Scientist, FOSS supporter (read more)
Tux Machines (TM)-specific
Top Service, specialists in construction industry credit information, recognised that its industry was changing rapidly and its IT infrastructure needed a complete review to cope with these changes and stay ahead of the competition.
Top Service realised that it had to adapt and look at the new opportunities offered by technology. It was actually losing customers who preferred a faster high-tech option over its paper based products.
To exacerbate the problem the company did not have the right IT infrastructure. Its server was outdated and no longer supported and its database technology was unsuitable for providing customers with information electronically.
After an initial meeting the centre introduced Top Service to a number of possible solutions to its problems, both proprietary and open source.
The company had not heard of open source and were wary that it would require a level of technical expertise they did not possess. However after exploring the technology further they realised it could be a viable option for their business.