Short bio: Computer Scientist, FOSS supporter (read more)
Tux Machines (TM)-specific
On January 30th, Novell Inc. announced that it will start bundling support and training offerings with SUSE Linux Enterprise Server for small and medium-sized businesses via its channel partners.
This news came only days after Novell announced that, as of March 1st, the Linux company will no longer force users into CLAs (contract license agreements), which attached service and maintenance agreements to the software deal.
Novell made it clear that with this new offering, Novell solution provider partners would be the ones that would be delivering support and online assistance to SMB customers.
For customers, Novell also pointed out that it provides free training.