Skype Out - Pidgin In
Recently, myself and my colleagues at Pelagicore decided to try to ditch Skype for an open replacement. We have been suffering stability issues with Skype for a long time, but our customers rely on it for contact with us and most people know how it works. However, recent events such as Microsoft buying Skype and cancelling support for Asterix motivated us to try the alternatives.
What we want to avoid is some sort of lock-in, and at the same time, we want it to be easy to have people join. After some discussions and tests we decided to go for Jabber and libjingle. This is what Google Talk uses, so anyone using GMail is automatically in. This was a big benefit for us, as we run Google Apps on our domain.
So, first out was trying video and voice directly from within the web interface to Google Apps. Our tests show that this works out of the box on both OS X and Linux, Chrome as well as Firefox. However, this does not take care of the lock-in situation that we wanted to avoid.
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