Short bio: Computer Scientist, FOSS supporter (read more)
Tux Machines (TM)-specific
Gnome 3.0 was revolutionary in many ways. It rewrote the entire desktop metaphor without being (or even look like) a cheap windows or Mac rip off. This is the first time any Linux system became truly innovative in that sense. But at the same time there were some stupid mistakes done by the gnome team and there were numerous customers outcry for options and changes. The suspend on user menu (hidden shutdown/restart), lack of an application list readily available on the desktop etc, were some of the issues that many users got frustrated about the otherwise awesome desktop.
One of the biggest complaints about the gnome 3.0 was that (for laptop users) when the laptop lid was closed, the desktop went to suspend mode. The worst part was that it was not even possible to remove or change that option.