why removing features makes people unhappy

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i have been active in the gnome project for a long time. over the years, i have seen and heard a lot of criticism and praise, but there is one thing i never quite understood. people were always complaining if a feature was removed. sometimes, that specific feature was replaced by something better, sometimes the feature had been evolved and sometimes that feature was dropped.

and it seemed to me that there was almost always a pretty good reason behind it. still, people were complaining. and gnome people wrote posts, comments on bugtrackers, justifications on mailing lists. and people kept complaining. oh, the good ol' times where everything was better and we still had our precious features... and people kept complaining.

rfst here