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Swedish Linux Users: Avoid Elgiganten

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As detailed here before, a few Samsung laptop models have a firmware bug that makes them liable to becoming inert bricks if you install Linux. It’s a one-way process. This happened to me when I bought an ultrabook from the Elgiganten big-box store last summer. Both Samsung and the store refused to reimburse me for the loss of my machine’s use. At the suggestion of my home municipality’s consumer advisor (konsumentrådgivare), I took the matter to Allmänna reklamationsnämnden, the National Board for Consumer Disputes (complaint no 2013-10081).

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