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Goodwill launches open-source intranet

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users better online access to shared knowledge and to one another, Goodwill Industries International has overhauled its extranet portal.

Launched last September and still growing and evolving, MyGoodwill is designed to give up to 100,000 people "the ability to interact with one another, share best practices, collaborate in real time online, and get just-in-time learning," says Steve Bergman, chief information officer.

And by using an open-source system, he says, Goodwill was able to develop its entire new extranet for less than one-fourth the cost it would have incurred had it used a proprietary system.

"We were able to bypass the huge expense of purchasing licenses," he says, "and apply the funds we had to actual development and implementation."

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