Tech Writing in the Age of Open Source
There are four core ways to use open source techniques and technologies to dramatically increase the effectiveness of any organizations tech writing. These techniques can greatly enhance the power of technical writing applied in user guides, marketing materials and software documentation.
1. THE READER FEEDBACK LOOP
One of the most substantive aspects of collaboration and communication is the increasingly rich and useful feedback loops that exist in the Open Source community.
When your organization publishes a white paper, marketing document, or user guide, there are many ways to get almost immediate feedback.