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Are you qualified to bash GNU/Linux?

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Despite the pervasive growth of mind share and even market share of GNU/Linux in various areas of use, and despite all the hype around GNU/Linux reaching the top this year with releases of Ubuntu Dapper and Novell SuSE 10, I can still see some people complain that GNU/Linux is just too hard to install and use and that it is a nightmare they don't want anyone to experience. They are usually advocating either sticking with Windows or switching to Mac which, as the argument goes, has the benefit of UNIX and the ease of use they require.

When reading these complaints and arguments I am usually left considering those who say this as simply misinformed. The usual sources of this (mis)information are things other people said about GNU/Linux (i.e. heresay), Microsoft propaganda or a personal experience. Well the last one can be valid, but not in the context I am talking about, not when this personal experience is based on ignorance or is just too old to be a valid measure to draw conclusions from.

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