Microsoft Wants Data, Loses Data
Perhaps the world has gone truly mad. Or maybe Microsoft's trying to pull the wool over our eyes prior to its major shift in patching strategy -- the patchocalypse -- widely anticipated this month. It's even possible Microsoft wants to bring back the "Get Windows 10" campaign, to drive Windows' reputation even deeper into the dirt.
A Microsoft spokesman says it isn't bringing back the "Get Windows 10" campaign, but our old nemesis KB 2952664 reappeared suddenly yesterday afternoon, and Windows users are livid -- and scared.
Login issues at Skype have bitten iTWire, with editor-in-chief Stan Beer being told his account has been suspended. After 16 hours of waiting, he is still unable to log in, and Microsoft now says it has lost his account and all its data.
A furious Beer would not rule out legal action. "This is unacceptable. I have been using my account practically every day for the past 10 years. It is vital to the operation of my company. If I do not have it reinstated immediately I will have no alternative but to consider my options and take legal action," he said.
An email just received from Microsoft's support team said: "We have checked our records and your account does not exist in the Microsoft system. Please check the spelling of your account. If you are sure this is the correct Microsoft account, it is also possible that it has expired due to inactivity.
"Your account will expire if you do not sign in regularly or within the first 10 days after registration. When the account is deleted, all messages, folders, and contacts are deleted as well. Incoming messages will be sent back to the sender as undeliverable, but the user name is immediately available for registration."
After suffering repeated issues with Windows over many years, Beer thought he had escaped the clutches of Microsoft when he switched to OS X.
But last evening he was given a sharp reminder that the Typhoid Mary of the Internet has a long reach and can still foul up one's day.
When you have data you want to get rid of forever, whom are you going to call? There's one sure place to go: Redmond. You are assured of losing your data when you hand it to Microsoft.
The company is not in the habit of keeping backups. That's so yesterday.
No, Microsoft is out there in front of them all, modern-looking chief executive Satya Nadella in the lead, preaching the gospel of getting rid of the old and welcoming in the new.
The bitter truth must now be acknowledged: veteran tech journo Bob Cringely said it first and I have repeated it for some time, but never seen it up so close. Microsoft is a marketing company, not a technology company.