Ubuntu for your parents, uncles and aunts. No tech support anymore!
During my visit to India last month, I promised myself that I would accomplish one important task. I would do everything in my power to eliminate the tech support role that I was playing to my parents. You see, my parents had inherited (ah, sweet pun) a desktop computer from me and in my absence had taken the help of local young men who gleefully installed Microsoft Windows software (pirated, of course). Pirated software, you must realize, is like getting a new pair of shoes with godawful bugs in them. They bite and you can't ask for help from the seller or go to a qualified doctor. My parents, like many parents whose wards have ridden the software wave, aren't so bad off. They've got free tech support. I intensely dislike having to support crappy software. I was determined to solve this problem.
Windows or Ubuntu?
You don't need more than two brain cells to realize that for most computer users in India, like my parents, the IT needs are very few.
Also:
Another Ubuntu success story! We just bought a loaded $4,000 Dell Precision 690 to perform some digital imaging of moon and Mars image data and we were going to set it to dual boot to run Windows XP Pro 64 and a x86_64 version of Linux to run USGS ISIS 3.0. They recommended using OpenSUSE 10.1 so I downloaded a copy and tried it out. No luck. On a whim I then tried the same Ubuntu 6.10 x86_64 CD on another AMD64 based system in the department...
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