Support and Typical Problems in Ubuntu
DESPITE THE FACT that the Ubuntu developers work tirelessly to make the Ubuntu user experience as fluid and problem-free as possible, there are always going to be bugs, glitches, and errors in software. This is nothing unique to Ubuntu; it is a characteristic that is applied to all software. Anything created by humans is subject to error.
One of the many benefits of the Open Source development process is that errors and bugs are typically reported, found, and fixed in a far shorter time frame than is the case with proprietary software. This ensures that the software included with Ubuntu is far more solid and stable than some proprietary alternatives.
Although bugs are typically fixed quickly, there is still the case of user error. Even if a piece of software is completely bug-free, it can be used incorrectly, be misconfigured, or otherwise not work as expected. This is perfectly normal, and the aim of this chapter is to discuss some of the most common problems faced by users and explore how to fix or otherwise resolve these issues.
This chapter is presented in a cookbook format, presenting each problem followed by a concise solution.
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