What's stopping ThinkFree from liberating businesses from Microsoft Office?
Trucking firm Ryder System Inc. is one of ThinkFree Inc.'s best customers. It is also a maddening example of the obstacles that ThinkFree and its pioneering founder and CEO, T.J. Kang, face trying to convince CIOs that its online office software is ready for big business.
When the Miami, Fl. giant - $6.3 billion in revenues in 2006 ??? decided two years ago to finally convert hundreds of 'green screen' terminals at its truck leasing depots over to full, Web-enabled PCs, the company was naturally loath to splash out $300 each for what would likely be lightly-used copies of Microsoft Office.
"These are repair technicians and shop managers and rental clerks," said Ryder's director of technical services, Henry Wengier. "Usage of Office is not high with them."
At the same time, Wengier was getting enough requests from employees needing to create an occasional memo or spreadsheet that he knew a solution was needed.
Wengier found it in ThinkFree.
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