Where have all the community managers gone?
Over this summer, at OSCON, LinuxWorld, other events and in briefings and other conversations, I saw and heard a lot about the importance of community managers and in the time leading up to last fall, community manager was a hot enterprise topic and hot enterprise job in open source and in the industry in general.
However, as we have seen open source vendors trimming headcount just like many other companies in search of controlling costs and weathering the storm during recent months, community managers seem to be on the line among the layoffs. It’s not surprising to see these positions — which bridge commercial and community open source and tie vendors to their developers and users — thriving when times are good and companies are willing to invest in community, but suffering in difficult times, when the community may seem a less critical investment. This can be particularly true as vendors look at their sources of revenue and consider cuts wherever they can outside of that.
However, as we covered in an interesting discussion of the value of community on our last CAOS podcast, there is opportunity in sustaining an open source community in difficult times, even though it may be less of a revenue producer and more of an investment given users, developers and other community members are even less likely to be paying.
Also: Aaron Aseigo: building a community around your F/OSS project
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