Linux desktop projects often overlook formal usability testing. Attempts to introduce it are generally short-lived. After a few experiments, most developers fall back on a series of informal alternatives.
Yet as Linux becomes increasingly popular, the need for usability becomes more pressing. Implemented properly, it might have prevented or mitigated some of the upheavals of the last few years.
Why Is Usability Testing Neglected?
The relative neglect of usability testing is hardly surprising. Of all the parts of the development process, it is probably the one most often skipped or short-changed throughout IT, especially in smaller companies.
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