These were some of the questions asked by Amandeep, a New Delhi based owner of a small scale clothing company, when I pitched to him a few open source solutions that could make his day-to-day operations more efficient. For someone without any IT background (but a sharp business sense), these were brilliant and relevant questions. The answers to these questions won't just help Amandeep, but if shared broadly may help reduce the apprehension of a significant number of small scale business owners, especially in India. My interactions have shown that a lot of these businesses are looking to grow, enhance their productivity, and most importantly, save costs.
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