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OSS

The best open source CRM software

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OSS

If you're a small business looking to take the next step in your evolution, you may be looking at implementing a customer relationship management (or CRM) solution. But with enterprise-grade vendors like Oracle and Salesforce charging such a high premium for their services, how can smaller companies afford to get started with CRM software?

The answer lies in open source. As with many kinds of software, there are multiple vendors who provide open source CRM solutions that are completely free to use. They may have restrictions on them, such as limited features and support, but for small businesses looking to try out CRM, they can be an excellent starting point.

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7 open source Twitter bots to follow

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OSS

We are quickly entering a world in which you may spend more of your day communicating with robots than with humans.

Don't believe me? Ask yourself how many times you've used an automated checkout machine or ATM in lieu of a human, called the 1-800 number for a customer service need and been greeted by a machine, asked Google or Alexa what temperature to roast your brussels sprouts at, or interfaced with a website that gave you a personalized recommendation.

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Open source is driving digital transformation, according to mainstream businesses

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OSS

Many of us declared victory for open source years ago, once it came to dominate key industry trends like big data, mobile, and cloud. But the real sign of winning is when mainstream enterprises talk about open source as part of their earnings calls. Once open source becomes a key component of financial performance, the momentum is unstoppable.

Combing through the last few quarters of earnings transcripts, it's clear that open source has arrived...but to very different destinations, depending on the company.

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Italy’s Trento province to boost open source in schools

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OSS

The autonomous province of Trento (Italy) is revitalising its promotion of the use of free and open source software in education. In the coming months, the province will provide schools with training on free software and open standards.

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OSS and Related Leftovers

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OSS
  • Vodafone Joins prpl Foundation To Spur Open-Source Innovation In The Digital Home And Smart Gateways
  • Big data storage continues evolution in state, local government

    With such an array of data types, sizes and uses, Bierweiler advocates for state and local agencies to embrace enterprise open source platforms to address users' many needs.

  • Container Networking Challenges the Focus of Tigera Calico Update

    The boldly named Essentials for Kubernetes product is the firm’s first commercial packaged platform. The product is specifically targeted at management of the container networking space, which includes a set of interfaces for adding and removing containers from a network.

    [...]

    Tigera is targeting a handful of connectivity platforms, including Container Networking Interface (CNI), its own Calico offer, Flannel, and Istio.

    Tigera has been a proponent of CNI, with Tipirneni explaining the firm’s history of contributing to the standard.

    CNI was initially proposed by CoreOS to define a common interface between network plugins and container execution. It has limited responsibility over network connectivity of containers, and it removes allocated resources when the container is deleted.

  • The Mozilla Information Trust Initiative: Building a movement to fight misinformation online

    Today, we are announcing the Mozilla Information Trust Initiative (MITI)—a comprehensive effort to keep the Internet credible and healthy. Mozilla is developing products, research, and communities to battle information pollution and so-called ‘fake news’ online. And we’re seeking partners and allies to help us do so.

  • 13 amazing maps to celebrate 13 years of OpenStreetMap

    Maps have been helping humans find their way since the beginning of recorded time, but in the modern era of data, who owns the map you use, and what effect does that have on how you can use it?

    OpenStreetMap (OSM) was founded to provide a way for the global community to construct a map of the world which is available for anyone to use, for any purpose they see fit, under a free and open license.

  • Does RISC-V mean Open Source Processors?

    Before answering this, let’s consider the broader issue of whether open standards automatically mean open source. Open standards are widespread in technology. The communication protocols TCP/IP have been an open standard for decades. In wireless communication, Wi-Fi and Bluetooth are open standards with multiple versions. In IC design, Verilog is an open standard maintained by the IEEE, and a widely used hardware description language. Verilog is used by a variety of commercial and open source simulators. Incisive, Questa, and VCS are examples of well-known commercial simulators supporting Verilog, however Cver is an example of an open source Verilog simulator. Generally, the commercial Verilog simulators are recognized for their high quality and performance.

  • Agile2017: What the Agile development model needs to do next

    Just released data from a survey of more than 150 managers by CA Technologies underscores that fact -- only 12% say their entire organization is on a path to achieving an Agile development model, even while 70% say they know it's the process that can help them be organized and respond faster.

Mixing Free/Open Source Licenses and Changes at Mir

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OSS
Legal
  • A Realistic Approach to Mixing Open Source Licenses

    At the upcoming Open Source Summit in Los Angeles, Lars Kurth, director of Open Source Solutions at Citrix and chair of the Advisory Board of the Xen Project at The Linux Foundation, will be delivering a wealth of practical advice in two conference talks.

    The first talk is “Mixed License FOSS Projects: Unintended Consequences, Worked Examples, Best Practices” and the second talk is “Live Patching, Virtual Machine Introspection and Vulnerability Management: A Primer and Practical Guide.”

    Here, Kurth explains more about what he will be covering in these presentations.

  • Mir Relicensed To GPLv2 Or GPLv3

    While we await the Mir 1.0 release with its new target of supporting Wayland clients directly, we noticed there was a re-licensing change this week for the Mir code-base.

    Previously the Mir code was licensed under the GPLv3 for the Mir server and LGPLv3 for the client code. The license has now been updated to reflect GPLv2 or GPLv3 for the Mir server code and LGPLv2 or LGPLv3 for the Mir client code.

Red Hat, OpenShift, and Kubernetes

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Red Hat
Server
OSS
  • Red Hat updates OpenShift container platform with new service catalog

    Red Hat issued its quarterly update to the OpenShift platform today, adding among other things, a Service Catalog that enables IT or third-party vendors to create connections to internal or external services.

    OpenShift is RedHat’s Platform as a Service, based on Kubernetes, the open source container management platform, which was originally developed by Google. It also supports Docker, a popular container platform, and adheres to the Open Container Initiative, a set of industry standards for containers, according to the company.

    As companies make the shift from virtual machines to containers, there is an increasing need for platforms like OpenShift, and Red Hat is seeing massive interest from companies as varying as Deutsche Bank, Volvo and United Health.

  • Red Hat Enhances Cloud-Native Security, Application Consistency with Latest Version of Red Hat OpenShift Container
  • 3 open source projects that make Kubernetes easier

    Clearly, Kubernetes is an elegant solution to an important problem. Kubernetes allows us to run containerized applications at scale without drowning in the details of balancing loads, networking containers, ensuring high availability for apps, or managing updates or rollbacks. So much complexity is hidden safely away. 

    But using Kubernetes is not without its challenges. Getting up and running with Kubernetes takes some work, and many of the management and maintenance tasks around Kubernetes are downright thorny. 

    As active as Kubernetes development is, we can’t expect the main project to solve every problem immediately. Fortunately, the community around Kubernetes is finding solutions to those problems that, for one reason or another, the Kubernetes team hasn’t zeroed in on.

OSS: Red Hat in Chile, FOSS in the Municipal Government, Luis Villa, and Vodafone

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OSS
  • RedHat: Open Source driving innovation and digital transformation

    Slow growth in Latin American countries in recent years has stood open source software giant RedHat in good stead as companies seek to reduce costs and innovate to create new business models.

    "Often what is a limitation to certain companies during an economic downturn, like budget cuts, is favorable for us. We're not so exposed to economic fluctuations. We're counter cyclical," Adrián Cambareri (pictured) Latin America region manager for Red hat's infrastructure business group, told BNamericas, speaking on the sidelines of the RedHat Forum in Santiago, Chile.

  • Succeeding with Open Source in the Municipal Government Enterprise

    Everyone wants to hop onthe bandwagon of Open Source application development for the most obvious reason, eliminating commercial software licensing costs. However, an organization’s decision-makers need to consider a much more complicated set of Open Source advantages and disadvantages before making a commitment on its development strategy.

    At the start, it seems there are more questions than answers. What are the constraints local government agencies have in embracing the Open Source culture? How do you prepare an organization to move from proprietary, vendor-supported software development practices to a non-commercial, community-based environment? Why should a municipal government agency invest in a new technology practice that manyconsider risky, and that needs significant upfront investment in new computing environments and training? What are the right Open Source frameworks, code, and systems supported by a robust development community?

    This discussiontries to answer these questions by describing one initiative undertaken by the New York City Department of Transportation (NYC DOT). We successfully ventured into Open Source development practices for a major IT system replacement moving from mainframe to web.

  • The Faces of Open Source: Luis Villa

    This is the second episode from the series, "The Faces of Open Source Law," by Shane Martin Coughlan. The series puts a face to the vibrant open source community, and the fascinating discussions happening within it, through a series of interviews that we'll be sharing here. This first "season" focuses on issues related to law (copyright, licensing, patents, foundations, governance, etc.) and includes interviews with several current and former OSI Board Directors.

    In addition, Shane has graciously offered his own insights from the interviews, which we've included below.

  • Vodafone joins Prpl Foundation to spur open-source

    Mobile telephone service provider Vodafone Group has joined Prpl Foundation an open-source consortium with a focus on enabling the security and interoperability of embedded devices.

Local government migrates to open source cloud

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OSS

Open source software has come a long way since the turn of the century. Every year, more and more people are embracing open source technology and development models. Not just people, though—corporations and governments are exploring open source solutions, too. From the White House to the Italian army, open source is appearing more frequently in the public sector. One of the newest additions to the list is the municipality of Tirana, Albania.

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Company Solutions: Is Open Source Software Right For Your Small Business? (and More OSS News)

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OSS

If you have decided that open source is right for your business, then there’s a plethora to choose from these days. It may take some trial and error, but once you find the right program, you will be good to go and can start watching your savings grow. For a comprehensive office suite, Apache OpenOffice is a highly-rated substitute for Microsoft Office that runs on Windows, macOS and Linux. For finance and accounting programs like Quicken, a great open source option is GnuCash, which also runs on Windows, macOS and Linux. Lastly, for an alternative to large, expensive ERPs, the popular ADempiere, which runs on Windows, macOS, Linux and Unix, can help your small business with things like material management, project management, as well as finance and human resources.

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Also:

  • Former CIA director: secure US elections with open-source voting machines

    Former CIA director R. James Woolsey and legendary free software creator Brian "bash" Fox took to the New York Times's op-ed page to explain that proprietary software and voting machines don't mix, because unless anyone who wants to can audit the software that powers the nation's elections, exploitable bugs will lurk in them, ready to be used by bad guys to screw up the vote-count.

  • Inocybe Expands Reach, Leadership as SDN Controller Market Matures

    Inocybe Technologies is banking on the continued growth of open source-based software-defined networking (SDN) controllers. The company is expanding the physical reach of its operations and depth of its leadership team.

  • The Actually Distributed Web

    I thought my mind was through getting blown until I heard in mid-June 2017 that Brave raised $35 million in less than 30 seconds, though an ICO (Initial Coin Offering). I did know ICOs were hot stuff. I also knew Brave's ICO was about to happen, because Brendan Eich, the company CEO, said so over breakfast two days earlier. So my seat belt was fastened, but the acceleration of the ICO still left my mental ass on the pavement two counties back.

    Since then, I've hyper-focused on cryptocurrencies, tokens, distributed ledgers, ICOs and the rest of it for two reasons. One is that there is a craze going on. See Figure 1.

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