Unfortunately few organizations have anticipated the influence of mobile and digital consumerization. Combined these two trends have forced many businesses, including banks and financial services companies, to rethink how they engage customers. The impact to IT is two-fold: (1) the CIO and IT are no longer the sole custodians of what systems and software, including mobile apps, the business can use; and (2) IT must is now mandated to roll-out applications faster-to-market to stay relevant to the Lines of Business. Another stark reality is that IT budgets aren’t growing proportionately to these developments. Hence, IT has to do more with what it has.
Enterprise-ready offerings today provide the same, if not higher, levels of security, capabilities and reliability as proprietary counterparts, says D.P. van Leeuwen of Red Hat
As open source has grown in popularity over recent years (both for private and commercial use), also have the number of misconceptions about open source and its use, particularly in enterprise environments.
If we can accept for the sake of argument that this is not a unique adjustment of Oracle’s, but a pattern replicating itself across a wide range of businesses and industries, there are many questions to be answered about what the impacts will be to the industry around it. Of all of these questions, however, none is perhaps as important as the one I have discussed with members of the Eclipse and Linux Foundations over the past few weeks: what does the shift towards as-a-service businesses mean for open source? Is it good or bad for open source software in general?
Once a piece of software is installed on a user's system, how do you keep it updated? While Linux users typically have a package management system to pull latest versions from a repository of their choice, users of other systems aren't so lucky. We have developed an open source tool to assist in this process, based on an open source protocol from Google know as Omaha.
Several years ago Google released an open source protocol called Omaha (otherwise known as Google Update) as a part of its Chromium project. The protocol is intended to make the updating process of complicated desktop software easier.
In business today there is an emphasis on leveraging big data analytics in order to improve customer service. There is much to derive about consumer behavior and market trends that can all be found in the stacks of incoming data received by customer service industries such as contact centers, for example. So, how is open source software relevant to the customer service industry? As of late, many organizations are opting for open source solutions, rather than proprietary software, to augment customer service data analysis.
The vision behind the open source and big data initiatives underway in the federal government is far more ambitious than just a series of technology projects, but aims to further transparency, citizen engagement and achieve a major shift in agency culture.
So argues Chris Rasmussen, who heads up open source development at the National Geospatial-Intelligence Agency (NGA), an organization that has been a pioneer within the intelligence sector in developing crowd-sourced applications and pushing out data to the development community.
The Greens in the German parliament want the Foreign Ministry to revert back to open source software solutions on its workstations. The ministry in 2010 abandoned its open source desktop strategy, pressured by staffers struggling with interoperability problems. The Greens are now asking the ministry to justify the proprietary licence costs it has made since then.